9329 ST RT 220
Waverly, OH 45690
(740) 947-4159

Customer Service

We are here for you.

We love what we do and will be with you through the entire process. If you have any questions or are interested in placing an order, our team will work quickly to provide support, expertise, and assistance.

Packaging
  • Individual bags: 5, 10, and 20 lb Mylar bags
    50 lb plastic lined, poly-woven bags
  • Infusion bags: Cotton mesh with drawstring, ranging from 15 - 25 lbs
  • Bulk: 800 lb BPP bags with forklift loops and drawstring shoot release
  • Custom sizes: Custom bag sizes are available upon customer request.
  • Compliance: All packaging products are FDC Compliant.
For a shipping quote, please contact us.
Consulting

We are always happy to assist our customers with recommendations on how to make Oak Chips, Inc. products work best for your particular needs. Please contact us with questions for one of our highly qualified enology consultants.

Download Usage Chart
Frequently Asked Questions

Please contact us for consulting help at 740-947-4159 or email info@oakchipsinc.com.

Large Chips are approximately finger nail size. Small Chips are approximately rice/barley grain size.

Please call us at 740-947-4159 for pricing.

Our team specializes in finding the best shipping method and discounted rates from our carriers to suit your specific needs. The shipping cost will depend on size, weight, location, and time needed for delivery. A shipping quote will be provided to you for final approval before an invoice is completed.

Chips are packaged in 10, 15, 20 lb. infusion bags, 50lb poly bags, and 800lb bulk bags. Powder is packaged in 50 lb. poly bags only. Cubes 10, 15, 20 lb. Infusion bags and 50 lb. poly bags. Shavings packaged in 350 lb. Bulk Bags. Tank Staves individually stacked on pallet, also can be made into a fan system which consists of 10 staves and are stacked on pallet. Segments 10, 15, 20 lb. infusion bags and 50 lb. poly bags. Stick Sets packaged in plastic bag.

Please contact us for consulting help at 740-947-4159 or email info@oakchipsinc.com.

Fine Appalachian Oaks

We ensure that every product has a toast level consistent in color and roasted evenly throughout enhancing the flavors from our oak products.